RECOMMENDED ADDITIONAL POLICIES

We also recommend maintaining the following separate pages on the website:

7.1 Shipping FAQ

Clearly explain:

• How long dispatch takes;

• How long delivery takes;

• COD availability;

• Delivery charges;

• Tracking;

• What happens if the customer misses delivery;

• What happens to returned-to-origin shipments.

7.2 Size & Fit Policy

For apparel, include:

• Detailed size chart;

• Garment measurements;

• Model measurements;

• Fit description;

• Instructions on how to measure;

• Guidance on choosing between sizes.

This can significantly reduce size-related returns.

7.3 Product Care Guide

For handcrafted, embroidered, printed or delicate products, provide washing, ironing, storage and care instructions.

7.4 Final Sale Policy

Every product marked “Final Sale” should clearly display that status before checkout, rather than relying solely on the general Return Policy.

7.5 Promotional Terms

Create a separate page covering:

• Coupon codes;

• Sale offers;

• Buy-one-get-one offers;

• Gift cards;

• Referral programmes;

• Loyalty points;

• Minimum order values;

• Offer validity;

• Combination of discounts.