SHIPPING & DELIVERY POLICY

We aim to process and deliver every order safely and efficiently.

Order Processing

Orders are generally processed within 1–2 business days after successful payment confirmation.

Orders placed during major sales, festive periods, launches or other high-demand periods may require additional processing time.

Delivery Timeline

For domestic orders within India, the usual delivery period is approximately:

3–7 business days after dispatch.

2.3 Shipping Charges

We offer free standard shipping on all prepaid orders in India. 

Order Tracking

Once the order has been dispatched, tracking information may be shared with the customer through email, SMS, WhatsApp or other available communication channels.

Customers can use the tracking information to monitor the shipment.

Incorrect Address

Customers are responsible for providing a complete and accurate delivery address and contact information.

If an order is returned because the customer provided an incorrect/incomplete address or was repeatedly unavailable to receive the shipment, additional shipping charges may apply for re-dispatch.

2.8 International Orders

For international orders:

  • Shipping charges will be displayed at checkout where applicable.

  • Import duties, customs charges, local taxes and other government levies are the customer's responsibility unless expressly stated otherwise.

  • Customs clearance timelines may vary by country.

  • We are not responsible for delays caused by customs authorities.

  • Customers should verify their country's import requirements before placing an order.

International return and exchange eligibility may differ from domestic orders and will be communicated separately where applicable.